FAQ
Start the conversation to established good relationship and business.
Common Questions
Most Popular Questions
We understand that creative projects come with questions. Here are answers to some of the most common things our clients ask before starting a design journey with us.
Getting started is easy. You can reach out through our contact form, send us an email, message us on WhatsApp, or connect with us through any of our social media handles. Once we hear from you, we’ll quickly follow up to learn more about your project and guide you through the next steps.
Absolutely. We love when clients come with a vision. Share any references or brand guidelines you have—we’ll make sure your final design reflects your brand’s identity.
That’s where we come in. Our team will guide you through options based on your business, target audience, and goals to help you choose the best solution—whether it’s logo design, social media graphics, or a complete branding package.
Yes! We include multiple rounds of revisions so you can fine-tune the final product until it feels just right. Your satisfaction is always our priority.
Timelines depend on the complexity of your project, but we always aim for quick turnarounds without compromising quality. Most designs are completed within a few days to a week.
Where Strategy Meets Design
At Graphitech360, we combine creativity and clarity to deliver designs that do more than just look good – they work. Let’s craft your next success story, one visual at a time.
Payment Questions
Most Popular Questions
We keep our payment process transparent, secure, and simple. Below are some of the most asked questions about how we handle payments.
You can send your payment via Wise, Payoneer, or direct bank transfer. We’ll share the details once everything is finalized and ready to go.
No upfront payment is required. Once the project is completed and you're happy with the final outcome, we’ll send you an invoice. You’ll only pay after receiving the final deliverables.
For security reasons, all working files shared during the process will include a watermark. Once the project is approved and payment is made, we’ll send over the full-resolution, watermark-free final files.
We’re confident you’ll love the final result. However, if there’s an issue, we’ll do our best to resolve it. Since we don’t take payments upfront, you only pay when you’re satisfied.
Yes, if you’re working with a tight deadline, let us know upfront. We offer priority delivery on select services, depending on availability.
